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Building Services, Technology and Design
Building Services, Technology and Design provides a concise guide to the installation and design of principal services in domestic and commercial buildings.It covers the level 2 module of The CIOB's Education Framework and is officially sanctioned by the CIOB as the recognised text for that module.The book combines theory, design and application in one volume and is supported throughout with illustrations, design examples, tables and charts. Services covered include: cold and hot water; heating; ventilation; air conditioning; gas; electricity; security; fire control; sanitation; drainage and transport systems. Building Services, Technology and Design is a core text for the CIOB level 2 module, as well as BTEC HNC/D building studies and degree courses in building.It is also an essential reference for all members of the facilities management and construction industry.
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Innovation in Financial Services : A Dual Ambiguity
This book gathers together some of the most up-to-date thinking in the growing field of innovation in services and more particularly, in financial services.It explores the peculiarities of innovation in financial services firms and surrounding market players, discusses the open nature of the innovation process, and analyses its success factors and its interplay with strategy and performance.This book provides topical insights on the challenges facing the financial industry, such as the convergence with other sectors, and the increasing regulatory burden.By combining multidisciplinary approaches and by selecting a number of cutting-edge research models, theories, empirical findings and practitioners' insights, it offers unique, contemporary and multidimensional perspectives on innovation for a sector of paramount importance for the running of economies around the world.This book comes at a time of turbulence, uncertainty and within an industry in need of vision and strategic foresight.By synthesizing multiple views from academia and practice, it opens the agenda and contributes to the on-going debate of redefining the multi-polar role of innovation in the financial industry.
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Working Across Boundaries : Collaboration in Public Services
Collaboration between governments, business, the voluntary and community sectors is now central to the way public policy is made, managed and delivered. This book provides the first comprehensive and authoritative account of the theory, policy and practice of collaboration. Written by two leading authorities in the field the book explores the experience of collaboration in regeneration, health and other policy sectors, and assesses the consequences of the emergence of public-private partnerships contrasting the UK experience to that elsewhere in the world.
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Soviet State Security Services 1917–46
The Bolsheviks’ seizure of power in Russia in late 1917 was swiftly followed by the establishment of the Cheka, the secret police of the new Soviet state.The Cheka was central to the Bolsheviks’ elimination of political dissent during the Russian Civil War (1917–22).In 1922 the Soviet state-security organs became the GPU and then the OGPU (1923–34) before coalescing into the NKVD.After it played a central role in the Great Terror (1936–38), which saw the widespread repression of many different groups and the imprisonment and execution of prominent figures, the NKVD had its heyday during the Great Patriotic War (1941–45).During the conflict the organization deployed full military divisions, frontier troop units and internal security forces and ran the hated GULAG forced-labour camp system.By 1946, the power of the NKVD was so great that even Stalin saw it as a threat and it was broken up into multiple organizations, notably the MVD and the MGB – the forerunners of the KGB.In this book, the history and organization of these feared organizations are assessed, accompanied by photographs and colour artwork depicting their evolving appearance.
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Services Marketing: People, Technology, Strategy (Ninth Edition)
Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media, and case examples.This book takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research.It features cases and examples from all over the world and is suitable for students who want to gain a wider managerial view.
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Innovation in Public Services : Theoretical, managerial, and international perspectives
In response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians – innovation is now an important common-place aspect of governance and the running of public service organizations.Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth.This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields.Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leadership, and procurement.The studies – which examine the situation in a range of countries in Europe and Asia – cover a range of different organizations such as non-profits, health service organizations, and local governments.This book was originally published as a special issue of Public Management Review.
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Trend Micro Worry-Free Business Security Services
Block ransomware and targeted attacks with hosted endpoint security for all your devices Trend Micro Worry-Free Business Security Services provide enterprise-class protection for Windows, Mac, and Android devices through a secure, centralized, web-based management console. Even remote or branch office security can be managed over the web. Worry-Free Business Security Services protects against viruses, dangerous websites and other threats. As a cloud-based (hosted) service, it requires no server and no maintenance. It is easy to install and simple to manage. In the last two years, more small businesses worldwide have trusted Trend Micro for their content security than any other vendor. Protects against: Viruses Hackers Spyware Dangerous websites Phishing Data theft Advantages: No server and no maintenance required Easy to install and simple to use Monitors, updates and protects all your computers automatically Protects Windows, Mac and Android devices, whether in the office or on the road Stops threats before they reach your business Blocks employee access to unwanted websites Device control that prevents data loss and downloads from infected connected devices Each seat provides protection for two Android devices The broadest range of threat protection Simple Easy to install, easy to use and doesn't slow you down. Efficiently and easily defend against and remediate the most advanced threats with an intuitive, cloud-based console that gives you complete visibility and control across your entire organization. Completely You get detection, response, and investigation capabilities in a single agent. By eliminating multiple vendors, protecting your employees, computers, and mobile devices from cyber threats is easy and affordable. Reliable With our up-to-the-second threat intelligence network, we protect more than 250 million endpoints and defend against threats while you focus on your business. Advanced detection and response Add investigative EDR capabilities for better threat visibility. Our integrated endpoint sensor helps you detect and respond to threats before they compromise your sensitive data. Protect your sensitive data Our integrated DLP, encryption management and device control capabilities cover the broadest range of devices, applications and file types to ensure: Maximum visibility and control Ensure confidentiality and compliance with GDPR, HIPPA, and other rapidly evolving regulations Granular device control and data management policies Management and Visibility for Microsoft BitLocker Stop malicious software with application control Application monitoring, safelisting and lockdown prevent malware and infections from entering your organization by Blocking unauthorized or unknown applications from executing attacks, such as ransomware Enforcing easy-to-manage, simple rules Allowing you to run only applications that you have authorized System Requirements: Browsers Microsoft Internet Explorer 8.0, 9.0, 10.0, 11.0 (32- and 64-bit) Mozilla Firefox (ESR) 38, 39, 40 and 41 Google ChromeTM Microsoft Edge PDF Reader Adobe AcrobatTM Reader 6.0. Newer versions are recommended. Display High-color display with a resolution of 1024 x 768 pixels or higher
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Fashion and Environmental Sustainability : Entrepreneurship, Innovation and Technology
The wide range of topics that the book covers are organised into sections reflecting a cradle to grave view of how entrepreneurial, innovative, and tech-savvy approaches can advance environmental sustainability in the fashion sector.These sections include: sustainable materials; innovation in design, range planning and product development; sustainable innovations in fashion supply chains; sustainable innovations in fashion retail and marketing; sustainable alternatives for end-of-life and circular economy initiatives; and more sustainable alternative fashion business models.
Price: 90.50 £ | Shipping*: 0.00 £
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